This Privacy Policy explains what personal information Maa Anandamoyee collects when you use our website, and how we use, store, and protect it.

1.Information We Collect

  • ✦Contact details — name, 10-digit mobile number, and email address.
  • ✦Delivery details — shipping address, city, and pincode, for product orders.
  • ✦Booking details — pooja date/time and participant names/gotra; consultation birth date, time, place, and your concern or question.
  • ✦Payment information — for online payments, our payment partner Cashfree processes your payment details directly; we do not see or store your card or UPI credentials. For manual payments, we store the screenshot you upload as proof, solely to verify and confirm your payment.
  • ✦Location — an approximate city-level location derived from your IP address, used only for regional insights; we do not track your precise GPS location.
  • ✦Account access — a one-time password (OTP) sent to your mobile number to sign you in to “My Orders”.

2.How We Use Your Information

  • ✦To create and confirm your bookings/orders, calculate applicable charges (GST, delivery, platform fee), and deliver products.
  • ✦To verify manual payments and confirm your booking once approved.
  • ✦To send booking confirmations, invoices, and updates via WhatsApp, SMS, or email.
  • ✦To respond to your queries and provide customer support.
  • ✦To improve our services and understand regional demand, in aggregate, non-identifying form.

3.Sharing Your Information

We share only what is necessary with trusted service providers who help us run the platform: our payment gateway (Cashfree) for processing payments, our WhatsApp messaging provider for sending order/booking updates, and our image-hosting provider for storing payment screenshots and photos you upload.

We do not sell your personal information to third parties.

We may disclose information if required by law or to protect our legal rights.

4.Cookies & Local Storage

We use your browser’s local storage to remember your language preference, cart, and wishlist on this device. This information stays on your device and is not shared with us as tracking data.

5.Data Retention

We retain your booking/order records, including payment verification details, for as long as needed to provide our services, comply with tax and accounting requirements, and resolve any disputes.

6.Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at astrodisharighosh@gmail.com. We will respond within a reasonable time, subject to any records we are legally required to keep.

7.Children’s Privacy

Our services are intended for adults capable of entering into a booking or purchase. We do not knowingly collect personal information from children.

8.Data Security

We take reasonable technical and organisational measures to protect your information, including processing payments through PCI-DSS compliant partners. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9.Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “last updated” date.

10.Contact Us

For any privacy-related questions, write to us at astrodisharighosh@gmail.com or call +91 90388 68298.